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Customer support and service

24/7/365 Customer support and service

Human-only responses. No bots.

Our world-class support and service team is just a click away. We are all human (no bots), and available 24/7/365 to answer your queries. Just send us a chat, we will respond in less than a day.

That means you can reach us when you need us - even just to chat through an issue.

How to get support

Our team is dedicated to yours. And we don’t do cookie-cutter.

With the full and constant support of our skilled Kubernetes experts, your team can actually get things done - and drive the results you want to see. We don’t believe in cookie-cutter approaches or “one-size fits-all.” We tailor uniquely to your situation, and our team of full-stack developers, operations experts, and Kubernetes managers are here to guide you every step of the way.

24/7 Support
24/7 Support
Our global team of experts is always on beck and call to investigate and solve problems and provide the support you need.
Kubernetes Expertise
Managed Kubernetes
Kubernetes can be hard to learn, and even harder to use. The amazee.io team is full of Kubernetes experts you can access at any time for custom configurations.
Technical Account Managers
Technical Account Managers
Your technical account manager won’t just offer technical support - they’re an advocate for your business in every single way. Consider them your amazee.io go-to person.
Migration Assistance
Migration Assistance
Migration can be hard, but you won’t do it alone. Our experts will help you through the process with solution-oriented support, 100% of the time.
Custom Development
Custom Development
We really mean it when we say we don’t do cookie-cutter. We will support your team with customized development fully tailored to your business - no matter what your requirements are.
Tailored Training
Tailored Training
We don’t expect you to just dive right in - we will work with your team to do guided, customized onboarding on how to make the most out of our platform. Plus, we remain available for any requested team training, technical support, or questions you have.

Not just a platform provider - your true partner

We like to think of ourselves as a true “As-a-Service” company with tech-oriented, highly automated, and customer-centric solutions. We put people first, and as part of that commitment, we prioritize our relationships with our customers above all else.

At the end of the day, our #1 priority is our clients and our partnerships. We’re excited to introduce you to our global experts - a highly-skilled and talented team of people from all over the world.

Team Image
Team Image
Team Image

Kubernetes Certified Service Provider

As a Kubernetes Certified Service Provider with Cloud Native Computing Foundation, amazee.io offers managed Kubernetes services and support around the globe.

Our Cloud Native Partners

The backbone of our cloud-native ecosystem capabilities stems from the depth of expertise of our strategic partners in the cloud, container, IT infrastructure, and microservices architecture domains.

Kubernetes Certified Service Provider
Cloud Native
Linux Foundation
Simply push your code.
Build, run, and scale on a developer-centric application delivery hub.
Get Started

  • "We build bespoke solutions that can’t run on other hosting providers besides amazee.io."

    Communica Logo
    Gareth Hall,
    Website Architect, Communica

  • "I want to say a big thank you to amazee.io for the excellent service, support, and smooth operations. I am confident that we chose the right hosting partner. Keep up the great work."

    Oliver Raduner,
    Product Manager Digital,Switzerland Global Enterprise

  • "I can open chat and ask anything and someone is always there to respond within minutes."

    Justin Mauslein,
    Platform Engineer, Matterport

  • "We build bespoke solutions that can’t run on other hosting providers besides amazee.io."

    Communica Logo
    Gareth Hall,
    Website Architect, Communica

Customer Stories

Urban Utilities Case Study: Urban Utilities improved application search speed by 50% after moving to amazee.io
Urban Utilities Case Study
Urban Utilities improved application search speed by 50% after moving to amazee.io

The team at Urban Utilities wanted to build an account portal (“MyAccount”) that customers could visit to manage account activities, such as viewing, downloading and paying their invoices.

Doghouse Agency Case Study: How Doghouse Agency de-risked their business and reduced overhead costs by partnering with amazee.io
Doghouse Agency Case Study
How Doghouse Agency de-risked their business and reduced overhead costs by partnering with amazee.io

Doghouse Agency builds digital experiences that are used by millions of people.

amazee.io provides dedicated Kubernetes-based hosting for Smartsheet's Drupal website
Smartsheet Case Study
Supporting enterprise SaaS demand with dedicated Kubernetes-based web hosting

With the objective of gaining faster support and optimizing hosting expenses, Smartsheet engaged amazee.io to migrate their Drupal websites from their previous hosting provider.